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Installation

Thank you for your interest in Virtualitics! Follow the instructions below to register your account and to install the application on your machine.

First Time Account Setup & Installation

Getting setup with our software is simple:

  • We’ve sent an invite to your email address, with the title “Virtualitics | Account Registration” or “Virtualitics | Seat Assignment” — if you don’t see it, try checking your junk folder
  • Follow the link in the email, accept our license agreement, and create your account via the Account Portal
  • Select the Management tab – by clicking on the “+ Add New User” button, you can invite your colleagues to create accounts and download the software
  • Select the Downloads tab – click on the “Download (64-Bit)” button to download the latest installer
  • Run the installer, accepting all prompts
  • Open the Virtualitics application, logging in with the account you previously created

Once you’ve logged in you’re ready to go! If you’ve been scheduled for a demo or training session with Virtualitics, please follow these additional steps to ensure a good connection:

  • Click the Preferences button () on the top right of the application
  • Select the Network tab
  • Click on “Test Connection”

If the test returns a success, you’re all set! If it returns a failure, it’s likely you are on a restricted network — please try using an unrestricted guest network, or a wireless hotspot. If neither of these are available, please send an email to support@virtualitics.com¬†— we’ll find an alternate way to conduct your session.

 

Getting Started

To help you get started exploring the software, we have a selection of Video Tutorials that walk through some basic capabilities. We also include some sample datasets with the installation, which can be found in the Virtualitics folder in your Documents folder (usually C:\Users\[your_username]\Documents\Virtualitics\SampleData).

 

Updating an Existing Installation

When a new version of the software has been released, you will see a pop-up window after logging into the application that will direct you to the Account Portal.

  • Click the “Update” button or navigate directly to the Account Portal
  • Select the Downloads tab – click on the “Download (64-Bit)” button to download the latest installer
  • Note:¬†Make sure to close the Virtualitics application before running the installer
  • Run the installer, accepting all prompts
  • Open the Virtualitics application, now with all the latest features!
  • If you are using our Python API, that will also need to be updated by following the instructions on the API Installation and Setup page